The client can utilize this service

The client can utilize this service through an application for keen cell phone accessible for Android and iOS stage at the season of its beginning of activity and through the website of CORREOS. For this, it is important to be enlisted in the HomePaq service.(postage meters)

COLLECTION PROCESS.Collecting a bundle is a straightforward three-advance process.

1. Determination OF DELIVERY OPTION IN PURCHASE.(multi-carrier shipping software)

With a specific end goal to get a bundle in your HomePaq the client must be already enrolled in the service stage. Through the data gave at the season of enrollment, the client demonstrates which address is his default address, which might be changed later for each situation if important, showing another option HomePaq address of his comfort or another type of delivery , delivery by hand at another address, and so forth.)

By methods for your alliance with HomePaq, the client demonstrates right now of asking for the vehicle the address HomePaq as the delivery address.

2. Correspondence BY SMS/EMAIL

Once the calculated procedure of delivery in HomePaq has begun, the beneficiary gets a few interchanges by means of sms and/or email:

- Communication that the shipment has been admitted to the system.

- Communication of the identifier of the device and the code to continue with the collection when the shipment has been deposited in it.

- Communication suggestion to the customer: 24 hours before the lapse of the time of perpetual quality of the shipment in HomePaq, the client will get a message advising that it isn't well before the withdrawal code terminates.

3. COLLECTION OF THE ORDER.

The shipment will stay accessible 72 hours for the purchaser at the HomePaq terminal. From this minute two things can happen:

- Ship conveyed. At the point when the purchaser has grabbed the shipment within the showed period. The focal system will illuminate that the shipment has been gathered and the existence cycle of the shipment will be shut.

- Ship not conveyed. At the point when the purchaser has not grabbed the shipment. For this situation, the relating caution will be enacted for CORREOS to expel it from HomePaq and it will be sent to the closest mail station, where the time stipulated for the kind of delivery will remain and the client will be informed by SMS that their bundle is in the workplace. (inbound package tracking)

Transportation PROCESS. To send a bundle, the procedure comprises of two stages:

1 PRE-REGISTRATION OF THE delivery IN THE APPLICATION HOMEPAQ:

- Make the pre-enlistment of the products that you need to send.

- Choose the HomePaq mode alternative of the chose bundle write.

- Select the asked for rate.

There are separated rates relying upon the goal, criticalness and bundle measure that compare to the measurements of the HomePaq drawers . To choose the levy, the client must enter in the system the information of the measurements of the shipment and this will naturally relegate a cabinet of the picked estimate in the HomePaq device. In the event that the drawers of the picked measure were involved, the system will allocate another.

- Payment web based delivering. In addition to the installment through the methods for connection to the HomePaq stage, it is conceivable to pay for the service through the relating installment portal

- Validation of the operation and task of a delivery code and task of a standardized tag that will be perused by the HomePaq terminal to continue with the deposit.

2 DEPOSIT OF THE PACKAGE AT THE HOMEPAQ TERMINAL.

Through the reading in the terminal of the beforehand appointed standardized tag, the assigned cabinet opens consequently and the client deposits the shipment inside, affirming the operation and shutting the way to wrap up. Right then and there, the HomePaq system sends an alarm to the related CORREOS delivery unit so it can be gathered.

The client gets a SMS/email cautioning that the operation has been completed correctly and that the shipment is as of now within the coordinations distribution operation.

In the HomePaq terminals there will be an obvious client service telephone that will have a unified 24-hour service to determine episodes of opening or shutting compartments, or some other related.